Privacy Policy

Beyond the Umbrella

Beyond the Umbrella (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Mailing address
Information submitted through contact forms or inquiries

b. Non-Personal Information

Automatically collected information may include:

Browser type
Device information
IP address
Pages visited and time spent on the site

This information is used to improve website functionality and user experience.

2. How We Use Your Information

We use collected information to:

Respond to inquiries and service requests
Communicate with clients and families
Improve our website and services
Maintain internal records
Ensure safety, quality, and compliance

We do not sell, rent, or trade personal information.

3. Information Sharing and Disclosure

We may share information only:

With trusted service providers who assist us in operating our website or business (under confidentiality agreements)
When required by law or legal process
To protect the rights, safety, or property of Beyond the Umbrella, our clients, or others

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we strive to use commercially acceptable means to protect personal data.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Improve site performance
Analyze traffic patterns
Enhance user experience

You may adjust your browser settings to decline cookies, though some site features may be limited.

6. Third-Party Links

Our website may contain links to third-party sites. Beyond the Umbrella is not responsible for the privacy practices or content of those websites. We encourage users to review third-party privacy policies.

7. Non-Medical Services Clarification

Beyond the Umbrella provides non-medical caregiving and support services intended to enhance general well-being and daily living. Any informational content shared through our website or communications is not intended to replace professional medical advice.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated effective date. Continued use of the website constitutes acceptance of any updates.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Beyond the Umbrella

admin@beyondtheumbrellaservices.com

585-831-1309

admin@beyondtheumbrella.com

585.831.1309

Compassion. Confidence. Care.
Serving Rochester, NY and surrounding areas